Terms of Service
Last updated: June 6, 2025
Effective Date: June 6, 2025
Last Updated: June 6, 2025
1. Agreement to Terms
By accessing or using Patrol Reddit Monitoring ("Service"), operated by KJ Dev Studio LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.
2. Description of Service
Patrol Reddit Monitoring is a monitoring service that allows users to create automated monitors that scan Reddit subreddits for specified keywords and intent. The Service provides email notifications and dashboard access to monitoring results.
3. User Accounts
3.1 Account Creation
To use the Service, you must create an account by providing your first name, last name, and valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Account Accuracy
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.3 Account Security
You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account by contacting support@patrolai.app.
4. Subscription and Payment
4.1 Subscription Plans
The Service offers three subscription tiers:
- Bronze Plan: Up to 5 monitors
- Silver Plan: Up to 20 monitors
- Gold Plan: Up to 50 monitors
4.2 Free Trial
All plans include a 30-day free trial period. You may cancel at any time during the trial period without charge.
4.3 Payment Processing
Payment information is collected and processed by our third-party payment processor, Paddle. By subscribing to the Service, you agree to Paddle's terms of service and privacy policy.
4.4 Billing
Subscriptions are billed monthly on a recurring basis. Your subscription will automatically renew unless canceled before the renewal date.
4.5 Cancellation
You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. No refunds will be provided for partial months.
5. Acceptable Use Policy
5.1 Prohibited Uses
You agree not to use the Service to:
- Monitor content for illegal purposes
- Harass, abuse, or harm individuals or groups
- Violate Reddit's Terms of Service or API usage policies
- Engage in any activity that disrupts or interferes with the Service
- Attempt to gain unauthorized access to any portion of the Service
- Use the Service for spam or unsolicited communications
- Monitor protected or private information without authorization
5.2 Compliance
You are responsible for ensuring your use of the Service complies with all applicable laws and regulations.
6. Data and Privacy
6.1 Data Collection
We collect and store:
- Account information (first name, last name, email address)
- Monitor configurations and results
- Basic usage analytics through Vercel Analytics
6.2 Data Retention
Monitor results are retained for 12 months and then automatically deleted from our database.
6.3 Data Sharing
We do not sell, trade, or share your personal information with third parties, except as necessary to provide the Service (e.g., payment processing through Paddle).
6.4 Data Protection
We are committed to GDPR and CCPA compliance. For more information, please refer to our Privacy Policy.
6.5 Data Export
Currently, the Service does not support bulk data export. Users can access their monitoring results through email notifications and the dashboard interface.
7. Intellectual Property
7.1 Service Content
All content, features, and functionality of the Service are owned by KJ Dev Studio LLC and are protected by international copyright, trademark, and other intellectual property laws.
7.2 Reddit Content
The Service monitors publicly available Reddit content. We do not claim ownership of any Reddit content. Users are responsible for complying with Reddit's Terms of Service when using monitored content.
7.3 User Content
You retain ownership of your monitor configurations and any content you create through the Service.
8. Service Availability and Modifications
8.1 Availability
While we strive to provide reliable service, we do not guarantee uninterrupted access to the Service. We do not offer a Service Level Agreement (SLA).
8.2 Modifications
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice to users.
8.3 Maintenance
We may perform scheduled or unscheduled maintenance that may temporarily affect Service availability.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KJ DEV STUDIO LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
11. Indemnification
You agree to indemnify and hold harmless KJ Dev Studio LLC, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
12. Dispute Resolution
12.1 Informal Resolution
For any disputes or concerns, please first contact us at support@patrolai.app. We will attempt to resolve any issues informally.
12.2 Governing Law
These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.
12.3 Jurisdiction
Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in San Diego County, California.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes via email. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
14. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.
15. Severability
If any provision of these Terms is held to be unenforceable, the remaining provisions will continue in full force and effect.
16. Entire Agreement
These Terms constitute the entire agreement between you and KJ Dev Studio LLC regarding the Service and supersede all prior agreements and understandings.
17. Contact Information
If you have any questions about these Terms, please contact us at:
KJ Dev Studio LLC
3200 Paseo Village Way
San Diego, CA 92130
support@patrolai.app
By using Patrol Reddit Monitoring, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.